ISO 9001 and TS 16949

The ISO 9001 2000 standard has been recently revised and issued as the ISO 9001 2008 standard. While the changes are not as significant as those in the past, it is important that your ISO consultant help you navigate through the subtle refinements and get the most out of your quality management system.

Although an individual can service as an ISO consultant, few have the depth and experience of a firm that has been in business since 1990; or one that has helped well over 200 companies achieve their ISO certification. The ISO 9000 series of standards has also resulted directly or indirectly in the development of other ISO standards such as AS 9100, ISO TS 16949, and ISO 14000 to name a few. We have the experience and the track record to help you achieve your ISO certification goals in a timely and effective manner. Our ISO consultants are matched to your firm’s industry and specific needs. We realize that you have a business to run, and our job is to help it run more smoothly. We respect the things that you do well and offer proven tools and techniques that make it easy to comply with the standards’ requirements but more importantly help you be more efficient and successful. It is also important to note we have helped a significant number of service companies to achieve ISO 9001 certification. ISO consulting for the service industry takes a great deal of understanding and experience in how service organizations differ from their industrial counterparts.

Consulting, documentation, implementation & training services

• Are you ready to take your quality process to the next level?
  
• Do you want a bottom line return on your quality management system?
  
• Are you ready to quantify and assess the effectiveness of your Quality Management System?
  
• Are you ready to shift from a Quality Assurance System to a Quality Management System?
  
• Have you defined what needs to be implemented to meet the new requirements?
  
• Do you want to create a competitive advantage through your quality management system?
  

One company has a proven track record . . .

Quality Solutions, Inc.^®

Quality Solutions, Inc. consultants have been providing training and consulting services for companies seeking certification since the inception of the registration processes. Today, Quality Solutions, Inc. is the provider of choice by companies in 13 countries. We have been recognized as primary providers of training and consulting support for a number of industries. We are members of the American Society for Quality and the Automotive Industry Action Group (AIAG). Our consultants have been published in numerous professional publications and honored by the International Academy for Quality.

We realize that you have a variety of options for consulting services. Your process is custom designed to bring your organization to full compliance in the shortest time possible and with limited disruption thereby reducing overall costs.

A significant advantage Quality Solutions, Inc. has over other firms is the knowledge and practical experience of our consultants. Several Lead Auditors from various registrars have complemented us on our ISO 9001:2008 transition process. Our documentation methods, practical implementation, and record keeping methods have proven to be invaluable assets to companies with limited internal resources and modest budgets.

Our experience and commitment to serve as an extension of your organization, makes it significantly easier to move beyond documentation to implementation which results in improved efficiency, effectiveness and customer satisfaction.

Eliminate the hassles

Preparing for ISO 9001:2000 ( ISO 9001 2008) or ISO TS 16949 is a major company-wide effort, but it doesn't have to disrupt your day-to-day business. Quality Solutions, Inc. cuts through the roadblocks and minimizes the time it takes to develop your Quality Manual and procedures. We realize you have a business to run. Our proven, systematic and efficient approach will give you the freedom to do just that.

Deliverables:

Quality Solutions, Inc. is committed to providing cost effective customized services to meet the needs of our clients. Our experience includes the design and development of the following:

1. An electronic Quality Manual (template for distribution facilities) for your company, in Microsoft Word;
2. Quality Systems Procedures (templates);
3. Format for Work Instructions (template);
4. Quality/Control Plans (template);
5. Key Performance Indicators ( KPIs);
6. Document Control System (format in Excel);
7. Systems for Corrective Actions, Customer Complaints, Non Conformity Reporting and Supplier Management;
8. Calibration systems;
9. Process Maps;
10. Internal Audit Checklists;
11. Support by a RABQSA certified ISO 9001 Lead Auditor or certified TS 16949 Quality Systems trainer/consultant;
12. On-site implementation support as well as rapid response to questions and customer support;
13. Custom designed tags, stickers, and stamps to support your system;
14. Assistance in the selection of the most appropriate registrar for your company;
15. Internal Audit support and Internal Auditor training;
16. Development of a Forms Manual;
17. Development of the forms, automated templates and procedures to support a preventive maintenance system;
18. Tools and training to support continuous improvement efforts

It is important to note that our documentation assistance is supported by custom designed templates we have for our clients. These templates incorporate the best practices employed by many world-class companies who have achieved certification and are recognized for their business performance.

Additional training support is provided as required in:

• Production Part Approval Process
• Advanced Product Quality Planning
• Failure Mode Effects Analysis
• Balanced Scorecards, KPIs and corporate metrics
• Process Management
• Internal Auditing (Conducting Process Audits)
• Lean Manufacturing

We will deliver all the support tools and forms you need. Our customized training and consulting services will provide you with a fully integrated quality assurance system aligned to ISO 9001:2008 or ISO/TS 16949 requirements. As part of our support services, we will develop for your organization both paper and electronic versions of the following:

• Quality Manual
• Flow Charts of Key Processes
• Quality Procedures
• Failure Mode Effects Analyses
• Work Instructions
• Key Performance Indicators
• Quality Plans
• All necessary forms, tags, etc.
• Control Plans
• Internal Audit Checklist

Additional Support Services

Quality Solutions, Inc. offers the following additional services:

• Process Management training & consultation
• Development of Key Performance Indicators and implementation guidance
• Assistance in developing business plans
• Customer Satisfaction Surveys
• Internal audit training and assessments