The Easiest Way to Understand Net Promoter Score®

Assessment is a vital step in any businesses’ strategy. However, many of them do not understand how to start. Well, one of the most commonly used methods is: the net promoter score® (NPS®), a customer satisfaction survey company. Using their services can provide you with the information necessary to succeed and build a thriving business.


NPS […]

Management Consulting in Human Resources


Management consulting involves all types of activities that are connected with the industrial and business management.   Today’s businesses are dealing with many problems inside the human resources department. Human resources consulting has an important role in the business overall and they are a big part of the management consulting. Management consulting in the […]

Management Consulting And Its Benefits To Your Business

No matter if you are starting a new business or you have already established your company at the market, using management consulting services can be very beneficial for the improvement of your business. Management consulting is a term that includes all the fields of the business management. Management consultants are experts that help their […]

Customer Satisfaction Surveys And Ways For Getting Feedback

The customer satisfaction surveys are a very efficient tool for getting a feedback from the customers about what they think about products or services: are they good or bad, what they do not like and what they do like, what makes them come back to use or buy products again, and what drives them […]

What Is ISO 9001 And Why You Should Use It?

ISO (International Organization for Standardization) is one of the most reputable international organizations in this area. ISO 9001 is an international standard which includes requirements for a quality management system in a business organization that must be met by the organization in order to align its operations with internationally recognized standards. The quality system […]

The Many Benefits Of Using A Customer Satisfaction Survey

Your customer and clients carry a lot of valuable information about the products and services in your offer. On top of that, most of them are probably using some products or services from other companies in the same industry. This means that if you have this information you can use it as a source […]