Build Customer Loyalty & Profits
Professionally Upgrade your Quality Management System to ISO 9001:2015
Quality Solutions, Inc. is one of the USA’s leading management consulting firms, internationally recognized for helping our clients build growth and profitability through improved customer satisfaction and effective quality management systems. Using a combination of our customer satisfaction survey software and market research, we identify specific and achievable quality management targets and then work with our clients to achieve those goals, and improve operational performance. Additionally, we guide our clients’ improvement of their business processes and achieve ISO 9001 2015 certification. Our services are tactical, market-driven, customizable … and always designed with one goal in mind: Performance Excellence.
Proven measurement tools + experienced consultants =
Quality Results
WE MEASURE SUCCESS THROUGH SATISFIED CUSTOMERS
Learn MoreOur Recent Testimonials
“We have customers with low to high volume, basic to very complex product requirements, it is necessary to have a sophisticated quality system that is both strong enough and flexible enough to enable us to meet or exceed all of our customers’ expectations. Along with being the consulting firm that was instrumental in helping us develop this system, Quality Solutions continues to provide their capable and qualified support assisting us in maintaining our ISO 9001, TS 16949 and ISO 13485 registrations. They have been a trusted management advisor for over 12 years.”Lew Goulfine, Director, Florida Micro Electronics
“Ever since we implemented Quality Solutions’ transaction-based customer satisfaction survey, we have been able to personally address customers with service concerns immediately. Our customers have been very impressed with our timely response to their concerns and equally so, it has benefited our organization. In our industry, we rely heavily on referrals among colleagues, so it’s imperative that we garner customer feedback for analyses in order to consistently improve our service offering and remain competitive in the market.”
Jill Balcerzak, Marketing Director, Corporate Translations, Inc.
“We found a true partner in Quality Solutions. From the start, they took the time to really understand our business and learned what makes it unique. The decision to work with them was easy because they believed it was more important to provide us with a solution that met our specific needs, rather than sell us an “off the shelf” product. If you are looking for a positive impact on your organization, we highly recommend working with Quality Solutions. The results have met and/or exceeded our expectations.”
Bobby Collins, Senior Vice President, PURE Group of Insurance Companies