Quality Analysis in Real-Time
Supported by a team of market research experts who provide customized and innovative solutions for all types and sizes of businesses, our survey software makes reporting performance easy. From analysis tied to your internal key performance indicators to real-time analysis, we provide the data you need, how you need it, when you need it.
Our user friendly reports can include:
- The relative importance of the drivers of customer satisfaction and loyalty.
- How factors other than price influence the buying decisions of your customers and your competitors’ customers
- Comprehensive information on your performance along with competitors’ performance for each element of customer satisfaction and loyalty
- Specific recommendations on what to improve and by how much
- Follow-up consultation and guidance on how to manage any required changes