True Customer Experience
This is no quick-fix survey software and just asking questions won’t drive significant business process improvement. By working as your partner, Quality Solutions helps you determine the objectives for your survey, choose which type of survey is best suited to your business (transactional or relationship), and develops the survey solution to best suit your needs. Our market research services help benchmark your results against the competition, and our management consulting team will assist you in turning that information into a real opportunity for improvement and growth.
Quality Solutions, Inc. has become internationally recognized offering clients a wide range of market research support and management consulting services for 25 years. Our services are designed with one goal in mind, “Performance Excellence.”
Excellent for companies fueled by customer transactions and interactions that influence customer satisfaction and loyalty. To understand and respond to customer experiences you need to have timely feedback. Our tools provide timely feedback on individual transactions or customer experiences from one or many touchpoints. Moreover reporting of results is real-time and available 24 x7.
Conducted every six to 12 months for businesses that are more relationship focused rather than driven by frequent, distinct transactions with their clients. Step back and see the big picture to drive sales growth and profitability.
Other Market Research
Competitive analysis. Benchmark studies. Call center surveys. Brand awareness studies. Customer value analysis. Choose the right customized market research for your needs.